Example of Professional Work Experience MBA Marketing Resume Sample with Free Download in Word Doc.(3 Page Resume)
            
Seeking a position in company where I can
maximize my management, analytical and interpersonal skills by participating in
business development opportunities where my past experience will add values. 
                                               
§ 
Currently associated with ABC India limited as Supervisor
§ 
Good communicator with strong
analytical and problem solving skills.
                
       
                                                                                    
Pratham Kholi
Mobile : +91 XXXXXXXXXXX
E-Mail             : prathamkholi@abc.com
Seeking a position in company where I can
maximize my management, analytical and interpersonal skills by participating in
business development opportunities where my past experience will add values. 
PROFESSIONAL SYNOPSIS
§ 
PGDRM/MBA
in retail with more than 2 years of experience in cost
optimization, business planning, consulting.
§ 
Currently associated with ABC India limited as Supervisor
§ 
Good communicator with strong
analytical and problem solving skills.
CAREER HIGHLIGHTS
Organization          :          ABC India limited
Duration      :         May
2012 to till date 
Designation   :       Supervisor
KEY
RESPONSIBILITIES HANDLED 
·        
Customer
Service 
·        
Cashiering
·        
Team
Management
·        
Maintaining  the store standard
·        
Achieving
store targets
·        
Mystery
shopping
·        
Inventory
management
·        
Cost
management
Organization          :         ABC
Group (ABC Bazaar)
Duration      :         October
2010 to April 2012
Designation   :       Retail
Operation Executive
KEY
RESPONSIBILITIES HANDLED 
 Store Operation
·        
Inventory Control (Defective & Damage
control, Shrinkage control, Negative Inventory Control).
·        
Warehouse Management.
·        
Customer Service Management (includes problem
solving, enhancing service quality, training to Customer service executives,
data management etc.)
·        
SOP Audit. (Internal audit for sales,
warehouse, customer service, inventory and other operation parameters.).
·        
Implementation of Swagat (Store Opening &
Closing process).
·        
On time completion of SMT (Store Management
Task)
Inventory
Control
·        
Proper management of stocks on floor for
Defective & Damage control.
·        
To ensure proper Inwarding & Outwarding of
stocks at warehouse.
·        
Ensure proper documentation at Warehouse.
·        
Stock transfer from one site to other site by
raising STN in SAP.
·        
Follow-up to backend category team for proper
availability of stocks on floor.
·        
Control over negative inventory &
shrinkage.
·        
Daily PI of High Value products (Inventory
counting process).
·        
Clearance of GIT (Goods In Transit)
·        
To keep WBC (product with barcode issue) zero.
·        
I-doc generation for solving of barcode &
price mismatch issue.
·        
Control over scrap sale.
·        
Report generation & Data Analysis.
Customer
Service
·        
Ensure proper customer service management as
per Store Operation Procedure.
·        
Handling customer queries.
·        
Solving Billing Error issues & maintaining
the benchmark.
·        
Solving Offer/Promotion related issues.
·        
Solving Share with us (online customer
feedback) issues within deadline.
·        
Control over Sales Return.
·        
Achievement of Power of One (CSR activity of
Big Bazaar) target.
·        
Smooth functioning of H-Care (online Home
Delivery process for Electronic & Furniture)
·        
Leading CSE & Cashier Team.
           Organization        :         ABC Ltd 
          Duration      :         July2010 to
September 2010. 
          Designation  :         Fashion Assistant. 
KEY
RESPONSIBILITIES HANDLED 
·         
Lead generation and conversion.
·         
Replenishment of
the merchandise on the floor
·         
Ensuring the best
of customer service is provided to the customer.  
·         
Ensuring no loss of
merchandise is done from the store. 
·         
Routine physical
verification of merchandise on and off the floor.
·         
Cashiering.
·         
Visual Merchandising representative.
           Organization        :         ABC
Garments 
          Duration      :         October 2009 to
June 2010 
          Designation  :         Trainee Store
Manager 
KEY RESPONSIBILITIES HANDLED 
·         
 Ensuring
100% achievement of target.
·         
 Lead
generation and conversion. 
·         
 Opening
and closing the store. 
·         
 Replenishment of the merchandise on the floor.
·         
 Ordering
of merchandise on the company’s website. ROS operation.
·         
 Preparing different statistical reports, pivot
table, and graphical presentation.
·         
 Generate
Daily / Weekly / Monthly Reports
·         
 Maintain
accounts of the store.
·         
 Ensuring
the best of customer service is provided to the customer.  
·         
 Maintaining overall operations of the store.
·         
 Ensuring
no loss of merchandise is done from the store. 
·         
 Routine
physical verification of merchandise on and off the floor.
·         
 Shopper
software operating system which maintains stock & Cash.
COMPUTER SKILLS
P           
§ 
Good hold on MS Office. 
§ 
Posses all the basic knowledge of the computer
§ 
Retail Solutions POS,
JDA,  SAP . 
KEY PROJECTS UNDERTAKEN
- Brand Audit of ABC in Bhubaneswar.
- A study on “Retail Ambience &
     Environment”
- Organized Retail Fair at ABC, Bhubaneswar
PERSONAL DETAILS
STRENGTHS 
·        
Adaptability: A penchant to adapt to the conditions & level of the
environment accordance with the requirement of the given situation.
·        
High Sense of affiliation: An extrovert to the core, prefer to interact
with people of all walks of life and varying strata of society. Ability to
quickly establish rapport with others.
·        
Team Work: Enjoy being a part of a group & achieve combined goals. A
definite team player.
Date of Birth                 :           31th January 1985
Father’s Name               :           Mr. S K Kholi
Sex                               :           Male
Blood group                 :           O+
Domicile                       :           Kolkata, West Bengal
Languages                     :           English, Hindi & Bengali.
Marital Status                 :           Single
 I declare
that the information given above is true to the best of my knowledge
Date:  
Place:   Kolkata                                                     
                                          (Pratham Kholi)
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