Sample Template of an Excellent Software Engineer with Excellent Work Experience, Professional Curriculum Vitae with Free Download in Word Doc (4 Page Resume) (Click Read More for Viewing and Downloading the Sample)
Mrinal
Sethi
Cell No: 90000000000
Email: mrinal@abc.com
Objectives:
To obtain challenging and rewarding full time
position in Windows Server Administration with growth and learning
opportunities in supportive, challenging work environment that would take
advantage of my job experience.
Summary of
Experience:
- 4 years of IT experience as a Desktop Admin
and Wintel Support Engineer
and responsible for manage and support Desktops,
Laptops & Active Directory,
Server Administration and Server Hardware maintainance.
- Troubleshooting
Windows 2000/2003\Active Directory\NT Server problems.
- Working on business critical issues and fixing
the same by ensuring minimum downtown.
- Performing health
checks on the server, Managing and checking for hardware faults on Servers
via HP System Management tool. Checking Event viewer logs
- Creating
New Users, Groups & granting appropriate rights and permissions.
- Managing
Windows Virtual Servers through VMware Virtual Center.
- Maintaining Servers (Production, Development
and Test servers) in 24x7 environments.
- Hardworking and
willing to take on new responsibilities and respond to it.
- To perform changes,
We Schedule Planned Downtime for Business units and providing them the
outage information of service due to hardware replacement or Reboot of
Server .
Educational
Qualification:
Qualification :
Diploma in Computer Science Engineering
College :
ABC College.
Professional
Experience:
Organization :
ABC Technologies. Bangalore.
Designation :
Wintel Support Engineer L1.
Period :
March-2008 to till date
Organization :
ABC through Source One Management Pvt. Ltd
Designation :
Desktop Support Engineer
Period :
February-2007 to February-2008
Organization :
ABC
Infomatics (M) Pvt Ltd
Designation :
Desktop Support Engineer
Period :
November-2006 to February-2007
Organization :
ABC Electricals Limited .
Designation :
Apprentice Trainee
Period :
September-2005 to September-2006
Project
Experience Highlights:
Cardinalhealth
through ABC Technologies Cardinal Health, Inc. is a Fortune 18
company that improves the cost-effectiveness of health care. As the business
behind health care, Cardinal Health helps pharmacies, hospitals and ambulatory
care sites focus on patient care while reducing costs, improving efficiency and
quality, and increasing profitability. Cardinal Health employs more than 30,000
people worldwide
We are providing support to 4000 Windows Servers
(Both Physical and Virtual Servers) for our client in US 24x7 environment.
Responsibilities:
- Managing
High Availability Servers .
- Support
for Active directory access permissions related issues.
- Server
security monitoring and security related issue troubleshooting.
- Backup Management, Reporting and Recovery..
- Perform
application installs and upgrades following procedures
documented by application owners on the servers.
- Network share
creation, Access & permission issue troubleshooting
- Backup
and restoration of end user data.
- Cluster Administration cluster service and resource
management remotely.
- Monitoring
all servers (Services, CPU, Memory and Disk space) with
HP SIM & IBM Tivoli Tools.
- Troubleshooting and Supporting DNS,DHCP related
issues.
Previous
Assignments:
Project Name
:ABC Technologies
Technology :
Microsoft Windows
Role :
Desktop Support L2 Engineer
Key Activities:
- Support for First Level of Messaging and Active
directory support.
·
Managing
User profiles, permissions and applying group policy on servers.
·
Administration of Network Printers and Local
printers
- Installing
& Troubleshot Microsoft office communicator (MOC) 2007.
·
Managing the Users Smart Card systems on the Smart
Card certificate servers
- Support
for Blackberry & Microsoft Outlook E-Mail synchronization and
Calendar related issues.
- Administration
of Desktops and Laptops
- Support
for Business Application and All Microsoft Products
- Installation, configuration and Troubleshooting
of Microsoft Outlook.
- Troubleshooting
and fix windows Operating System problems.
- Responsible
for Virus and Spyware solution on remote Workstation’s
- Blackberry
Support (Enterprise Activation, Desktop Manager application
Troubleshooting).
- Anti-virus
installation and updating the virus definition file.
- Worked on Service center ticketing tool 5.1.
Project
Description:
Working
in Wipro Technologies as a Project Engineer and working for Shell Offshore Center
Bangalore as a L2 Desktop support analyst. Shell
has a presence in over 130 Countries
with more than 1 lack 50 thousand plus
desktops and laptops connected within a network of more than 3000 Plus windows
2000 and 2003 servers. Shell
also has over 7500 + Business applications. IT infrastructure also consists of
150000 plus mailboxes and 260 plus mail servers.
Project Name :
Best Buy (Jump) through ABC
Technology :
Microsoft Windows
Role :
Desktop Support Engineer
Key Activities:
- Responsible for remote
desktop support for Geek Squad Best buy project
- Troubleshooting
and fix windows Desktop Operating Systems problems.
- Installation of Application Software’s &
troubleshooting remotely on workstation.
- Installation, configuration and Troubleshooting
of Microsoft Outlook .
- Performing Productivity & Quality check .
- Network maintenance such as login,
printing problems
- Troubleshooting
of virus related problems using HIJAKTHIS, Trend Micro AV, Norton, MacAfee
AV, Dial a fix.
Project Description:
The
name of the project is JUMP and the client is Best Buy. Project
JUMP involves moving a portion of the Best Buy PC support from the U.S based
stores to Accenture Delivery Centers in India and Philippines. Project JUMP provides support 24x7. Project JUMP team includes Level 2
Analysts who fix customer computers remotely which are connected through the
internet from the Best Buy Stores.
Project Name :
ABC Tech
Technology :
Microsoft Windows
Role :
Customer Engineer
Key Activities:
- Responsible for planning,
maintaining and supporting IT Infrastructure.
- Troubleshooting
and replacing the PC Spare..
- Identifying
LAN faults and resolving the same.
- Installation, configuration and Troubleshooting
of MS Outlook, Outlook Express.
- Installation
of Software Applications & Operating System like Windows
2000/XP according to the Project requirement.
- Installation and configuration of Printers both
local and Network.
- Hardware
troubleshooting for HP Laptops and Desktops and Dell computers.
- Microsoft Windows Software Update Services
Project
Description:
Tavant
Technologies is an IT solutions and services provider that employs cutting-edge
and emerging technologies to provide game-changing results for its customers.
Project Name :
ABC
Electricals Limited
Technology :
Microsoft Windows
Role :
Apprentice
Trainee
Key Activities:
- Managing
users through IT help desk.
- Supporting
and resolving the network issues for customers.
- Working in LAN
Environment using Microsoft Windows.
- Desktop support – installation, configuration and troubleshooting
Client related problems on OS,
Application and Anti-Virus management
- Microsoft
Windows Software Update Services.
- Troubleshooting
& installing device drivers
- Responsible
for mail client Microsoft Outlook application
installation& troubleshooting.
Project Description:
BHEL is the largest engineering and
manufacturing enterprise in India in the energy-related/infrastructure sector,
today. BHEL was established more
than 40 years ago, ushering in the indigenous Heavy Electrical Equipment
industry in India - a dream that has been more than realized with a
well-recognized track record of performance. The company has been earning
profits continuously since 1971-72 and paying dividends since 1976-77.
PERSONAL
DETAILS
§ Father Name
:
§ Date of Birth :
§ Marital
Statu :Single
§ Passport
details :
§ Contact Address
:
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